Free for every Grubbs Acura guest, in sales and in service

Grubbs
Elite Rewards

Earn. Redeem. Repeat.

Every dollar you spend on service and parts at Grubbs Acura comes back to you as Dealer Dollars. Enrollment is free, and if you service with us you are already earning.

3 - 5%Back on service and parts
$0To enroll, in sales or service
1948Family owned since
The Grubbs Acura app

Your rewards live in your pocket

Search "Grubbs Acura" in the App Store or on Google Play. The app is also how service customers move from Service Rewards to Elite Rewards: download it, create your login, and your earn rate goes to 5%.

  • ✓Your Dealer Dollars balance
  • ✓Earning and redemption history
  • ✓Member offers and bonuses
  • ✓Schedule service
  • ✓Hours and directions
  • ✓Wallet pass for your membership
Download on the App Store Get it on Google Play
Grubbs Acura app, member activity screen
How it works

Two ways in. One place to spend it.

If you service with us

You are enrolled already

Bring your Acura in for service and you are enrolled in Service Rewards, earning 3% back on customer-pay service and parts. Nothing to sign and nothing to carry.


Move up to Elite Rewards

Download the Grubbs Acura app and create your login. That is the step that takes you to Elite Rewards and 5% back. The upgrade runs overnight, so it applies within 24 hours - a visit you complete before then still earns at 3%.

If you buy from us

You start at Elite Rewards

Buy a vehicle here and Elite Rewards is your default membership: 5% back on service and parts, priority loaners, Valet Plus pickup and delivery, and the rest of the Elite benefits.


Elite Rewards Plus

Plus is the top tier, and it is optional. You get it when you add the Elite Rewards Plus package at the time of sale. Ask your salesperson to walk you through what it includes.

What the upgrade is worth
3%Service Rewards
→
5%Elite Rewards

An Elite Rewards member spends $100 and earns $5 in Dealer Dollars. A $680 repair order earns $34 instead of $20.40.

Spending your rewards

Cash them in at the counter

Tell your advisor how much of your balance you want to use on service, parts or accessories. Apply all of it or part of it. Whatever you leave stays on your account.

Tiers and benefits

Three tiers. Everything in each one.

Benefit
Service RewardsAutomatic in service
Elite RewardsApp login, or buy here
Elite Rewards PlusAdded at time of sale
Earn rate on service and parts
3%
5%
5%
Welcome bonus
—
—
$150
Pre-vacation check-up
✓
✓
✓
Accessory discount
5%
5%
5%
Future trade-in bonus
$250
$500
$500
Never pay for your last service visit
✓
✓
✓
Multi-point inspection
—
✓
✓
Grubbs Auto Spa
—
✓
✓
Top Notch Ding & Dent
—
Access
3 months included
Priority loaner access
—
✓
✓
Valet Plus pickup and delivery (30 mi)
—
✓
✓
VIP charging station access
—
✓
✓
Equity tracking
—
✓
✓
LoJack theft program (3 years)
—
—
✓

Enrollment in Elite Rewards is free. Top Notch Ding & Dent is our on-site vendor for paintless dent repair, touch-up, buffing and minor interior work. The trade-in bonus and your covered last service visit both require trading a vehicle in at Grubbs Acura.

Bonus Dealer Dollars

Beyond what you earn on service, we add Dealer Dollars for a few things that take almost no effort.

Reason
Service
Elite
Plus
Refer a buyer
$50
$100
$200
Complete online survey
$10
$25
$25
Birthday bonus
$25
$50
$50

Military appreciation

Military members get 10% off their first service on Service Rewards, or 20% off on Elite Rewards and Elite Rewards Plus.


Where your balance lives

In the Grubbs Acura app, or at grubbseliterewards.com. Your advisor can look it up for you at any visit.

Grubbs EliteCare

Go unlimited on your oil changes

EliteCare is a subscription maintenance program that can get you unlimited synthetic oil changes and tire rotations for the year - saving you hundreds of dollars annually. It is separate from Elite Rewards, which is free and automatic. EliteCare is a subscription you add on. Most guests should have both.

Available for purchase in-store only - ask your service advisor to enroll you
Entry plan
Silver
2 oil changes a year
$195/ year
$359.80 retail value
You save $164.80
  • ✓Two full synthetic oil changes
  • ✓Multi-point inspection
  • ✓Evaluation with equity tracking
Everything included
Platinum Unlimited
Unlimited oil changes
$695/ year
$973.49 retail value
You save $278.49
  • ✓Unlimited full synthetic oil changes
  • ✓Unlimited tire rotations
  • ✓Multi-point inspection
  • ✓Evaluation with equity tracking
  • ✓Guaranteed luxury loaner with valet
  • ✓Wheel alignment
  • ✓Engine and cabin air filters
The unlimited upgrade

Silver covers two oil changes. Gold covers as many as you need.

Gold Unlimited is $100 more than Silver, and it takes the limit off. Unlimited full synthetic oil changes, unlimited tire rotations and transport service, all year. It is the plan most guests choose, and it pays for itself with regular visits.

Mention EliteCare at your next visit and your advisor will walk you through all three plans.

Plan terms
Term
12 months from purchase
Renewal
Automatic each year, same price
Cancelable
Yes
Reminder
Email 30 days before renewal

Unlimited oil changes and rotations require following the manufacturer’s minimum service intervals.

Questions we get

The short answers

How do I move up to Elite Rewards?

Download the Grubbs Acura app and create your login. That upgrade takes your earn rate from 3% to 5%. It runs overnight, so it applies within 24 hours - a visit you complete before the upgrade still earns at 3%.

Does everyone who buys a vehicle get Elite Rewards Plus?

No. Elite Rewards is the default membership for buyers. Elite Rewards Plus is the top tier and it is optional - you get it when you add the Elite Rewards Plus package at the time of sale.

Is the program only for service customers?

No. Grubbs Elite Rewards is for all Grubbs Acura guests, in sales and in service. Enrollment is free.

Do my rewards expire?

Only after a long stretch with no earning or redeeming activity on your account. Any qualifying visit resets the clock.

Can I use my rewards at another Grubbs store?

No. Elite Rewards is redeemable at Grubbs Acura only.

Can I get cash instead?

No. Dealer Dollars have no cash value and cannot be redeemed for cash.

What does not earn rewards?

Vehicle purchases, warranty and internal work, body shop work, tax and shop supplies. Everything else on a customer-pay ticket earns.

How do I buy an EliteCare plan?

At the dealership. EliteCare is not sold online yet, so mention it to your service advisor at your next visit or when you take delivery of a new vehicle.